FAQ's

Shipping

How long does shipping take?

On the checkout page you will be able to see how long shipping takes to your location.

Please allow 1-3 business days for us to pack your order.

Does my order have a tracking number?

Yes, all orders will have a tracking number, which will be sent out once your order has been shipped.

Can I upgrade to faster shipping?

Yes, depending on your location you may be able to upgrade to faster shipping.

If you have already placed your order, please use the contact page to enquire about upgrading your shipping.

Products

Will you be releasing any new bag colour-ways?

At this moment in time, we will not be releasing any new colour-ways.

But, follow us on Insta or TikTok for the most up to date news.

I ordered the wrong product, can I exchange?

Yes, please use the contact page to let us know what you'd like to exchange.